Cookies Policy

Cookies Policy

What are cookies?

A cookie is a file that is downloaded to the terminal with which you are browsing when you access our website. Cookies allow the website, among other things, to store and retrieve information about your visit and your browsing habits, and, depending on the information they contain and the way you use your terminal, they can be used to recognise the user; all in order to facilitate your next visit and make more efficient use of our website. Cookies play a very important role and help create a better browsing experience for the user.

For more information about cookies, visit www.allaboutcookies.org.

Purpose of cookies

Cookies are used to gather information about the User’s browsing habits in order to analyse how the User interacts with agropharm.com, and so optimise the browsing experience.

Types of cookies

Cookies are classified according to a number of categories. However, it should be noted that one cookie may fit into more than one category.

1. Types of cookies, depending on the entity managing them:

Depending on the entity is that is managing the machine or domain from which the cookies are sent, and which processes the data that are obtained, the following types may be identified:

Own Cookies: These are sent to the user’s terminal equipment from a computer or domain that is managed by the editor itself and from which the service requested by the user is provided.
Third-party Cookies: These are sent to the user’s terminal equipment from a computer or domain which is not managed by the editor, but by another entity that processes the data obtained through the cookies.

If the cookies are installed from a machine or domain managed by the publisher itself but the information collected by them is managed by a third party, they cannot be considered own cookies.

2. Types of cookies according to the length of time they remain active

According to the length of time that cookies remain active on a computer, we can categorise them as follows:

Session Cookies: These are a type of cookie designed to collect and store data when a user is accessing a web page.
They are often used to store information that is only useful for the provision of a service requested by the user on a single occasion (e.g., the purchase of a product).
Persistent Cookies: These are cookies in which the data persists in the terminal and can be accessed and processed during a period defined by the person responsible for the cookie, which can range from a few minutes to several years.

3. Types of cookies according to their purpose

Depending on the purpose for which the data obtained via the cookies has been processed, we can categorise them as follows:

Technical Cookies: These allow a user to navigate through a web page, platform or application and use the different options or services available thereon such as, for example, controlling traffic and data communication, identifying the session and accessing restricted-access areas, remembering the elements that make up an order, carrying out the purchase process for an order, carrying out the application for registration or participation in an event, using security elements during browsing, storing content for the broadcast of videos or sound or sharing content through social networks.
Personalised Cookies: These allow the user to access the service with some predefined general characteristics based on a series of criteria in the user’s computer such as, for example, the language, the type of browser through which the service is accessed, and the regional settings through which the service is accessed, etc.
Analysis Cookies: These cookies are used to monitor and analyse the behaviour of the users of websites on which they are linked. The information collected by this type of cookie is used to measure the activity of websites, applications or platforms and to create navigation profiles of the users of these sites, applications and platforms. This is done in order for improvements to be made relating to the analysis of the usage data from the users of the service.
Advertising Cookies: These allow for the management, in the most efficient way possible, of the advertising space that, where appropriate, the editor has included on a webpage, application, or platform from which it provides the requested service based on criteria such as edited content or the frequency at which ads are displayed.
Behavioural Advertising Cookies: These facilitate the most efficient management of the advertising space that, where appropriate, the publisher has included on a website, in an application, or on a platform from which it provides the requested service. These cookies store information on user behaviour, obtained through the continuous observation of their browsing habits, which allows for the development of a specific profile to display advertising accordingly.

Cookies used on the Agropharm® website

 

Name Type Duration Purpose
__stripe_mid Third parties 1 year Fraud prevention
__stripe_sid Third parties 30 minutes Fraud prevention
_ga Third parties 2 years User identification
_ga_2JFEF8YMR2 Third parties 2 year Identificación de usuarios.
token Own 1 year User identification
cart Own 1 year User identification
Banner347 Own 1 year User identification
CookieConsent Own 1 year User identification

The cookies that are being used, as well as their type and function, are identified below:

The Agropharm website uses Google Analytics, a web analytics service developed by Google, which allows website browsing to be measured and analysed. Cookies from this service can be observed on your terminal. According to the above typology, these are own cookies, session cookies and analytical cookies.

Through web analytics, information is obtained on the number of users accessing the website, the number of pages viewed, the frequency and repetition of visits, their duration, the browser used, the operator providing the service, the language, the terminal used and the city to which their IP address is assigned. Information that enables a better and more appropriate service from this site.

To ensure anonymity, Google will anonymise your information by truncating the IP address before storing it, so that Google Analytics is not used to locate or collect personally identifiable information on site visitors. Google may only send the information collected by Google Analytics to third parties when it is legally obliged to do so. In accordance with the Google Analytics terms of service, Google will not associate your IP address with any other data held by Google.

The cookies we use are:

Analysis cookies (Google Analytics): These allow the monitoring and analysis of the User’s behaviour in order to introduce improvements according to the use made by the User of the Website and the services. According to Google, Google Analytics is a free website analytics tool from Google that primarily allows website owners to understand how Users interact with their website. It also enables cookies on the domain of the site you are on and uses a set of cookies called “__utma” and “__utmz” to collect information anonymously and report website trends without identifying individual users.

Analysis cookies (Scorecardresearch): These allow User monitoring and analysis in order to add improvements according to how the User uses the Website and the services. Collects anonymous information about browsing habits.
Technical cookies: These allow the user to browse the website and use its various options or services.

In addition, we use Google Data Studio, a visualisation tool that does not install cookies or collect personal user data, which is launched via the web and does not require local applications, to present the data collected by Google Analytics in graphs.

4. Third Party cookies

The cookies we use are:

Analysis cookies (Google Analytics): Specifically, the cookies used are:
_atuvc
_utmz
_utmb
_utma
_utmc
More information about Google Analytics can be found at: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

General cookies: the following cookies are used:
AUTH_KEY
SECURE_AUTH_KEY
LOGGED_IN_KEY
NONCE_KEY
Temporary cookies: the following cookies are used:
comment_author
comment_author_email
comment_author_url

5. Deactivating cookies

Users may decline the use of cookies on their computer by configuring their browser settings, but this will result in a less satisfactory browsing experience, which may even be defective.

You can configure your browser to decline or accept cookies, or to automatically delete these cookies once you close your browser, computer or device. Cookies settings in browsers can be found as follows:

Google Chrome in Settings>Privacy>Content Settings>Cookies
Firefox in Preferences>Privacy
Internet Explorer in Tools>Internet Options>Privacy>Advanced
Safari in Preferences>Privacy
When you access this Website for the first time, without having cookies from this Website, you will see a window informing you of the use of cookies and where you can view “Cookies information.” By browsing this Website, you agree to this Cookies Policy.

In addition to the use of Agropharm® cookies, we allow third parties on the website to set cookies and access them from your computer. The use of third-party cookies is subject to their own privacy policies, but not to the privacy policy of Agropharm®.

If you do not want your session data to be collected by this website, please change the security and privacy options of your browser, as indicated at the beginning of section 5 of this cookies policy.

Data we process
How and why do we process your personal data?
Your rights
Recipients of your personal data
Storage of your personal data
Servers and international data transfers
Data Protection Officer
Data controller information
Agropharm Projects S.L. as owner of the Agropharm® brand, informs the users of its website agropharm.com that the following personal data are collected and processed when using its website:

1. Personal data we process

We process the personal data you provide to us, as well as other data generated around your activity on our website, such as the operations you perform, provided that such collection is permitted by law.
Please note that the information marked as compulsory is essential for us to be able to finalise the order, charge you and send you the product, depending on the delivery method selected, so if this is not provided, it will not be possible for us to process your order.

(a) Information you provide to us

We may process the following categories of personal data provided by you when you complete the form required for the online purchase:
Identification details: such as name, surname, sex, ID/NIF/DNI, telephone number, e-mail address, postal address.
Bank details: Details of the card used to pay for the order placed, the account to be debited, etc.
Browsing data: As information collected through cookies.

(b) Other information about you

Finally, we may also collect data from your use of the Portal, such as transactions, web browsing and when you contact our Customer Service.

2. How and why do we process your personal data?

Your personal data will be processed for the purposes and on the legitimate bases indicated below:

In order to manage your information request and to be able to respond to your queries, complaints, suggestions or questions related to the nature and services provided by the company through its different communication channels, all on the basis of pre-contractual measures available at the following URL https://agropharm.com/aviso-legal.

To respond to your queries, complaints, suggestions or questions, raised through the various means offered in this regard, in those cases where you have not previously placed an order and have given your consent. The main purpose (to manage the services offered) is not conditional on your consent to this specific processing of your personal data.

For fraud prevention purposes, in case it becomes apparent that the customer has such intentions.

The processing of your personal data is also intended to fulfil Agropharm®’s legitimate interest in centralising customer processing operations (customer service, answering queries, suggestions and questions, etc.) in order to provide you with a better and more personalised service.

To process and communicate data within the framework of preparatory and review actions and acts, prior to commercial operations of any nature, including but not limited to mergers, demergers, global assignment of assets and liabilities, contribution or transfer of business or branch of business activity, or any corporate restructuring of a similar nature, covered by commercial regulations; as well as within the framework of the aforementioned commercial operations.
Finally, Agropharm® uses cookies on its website agropharm.com to carry out the use thereof. The brand protects its legitimate interest in the proper functioning and operation of the Portal. Insofar as the company’s use of cookies involves the processing of personal data for purposes other than purely operational or administrative purposes related to the operation of the Portal, the brand will be covered by the legitimate basis of consent (which will be understood to have been granted in the event that you give your consent to the use of cookies through the banner displayed when accessing the website). For more information about the use of cookies on this website, please view our Cookies Policy.

3. Your rights

You have the right to obtain confirmation from Agropharm® as to whether or not your personal data is being processed and, where applicable, to request access to the personal data and to certain information about the processing (purposes, categories of data processed and recipients, among other things) (right to access).
You also have the right to request that inaccurate data be corrected (right to rectify), as well as its deletion when, among other reasons, it is no longer necessary for the purposes for which it was collected (right to deletion). In certain circumstances (e.g., in the event that the data subject disputes the accuracy of their data, while the accuracy of the data is being verified), you may request that the processing of your personal data be restricted and processed solely for the purpose of the exercise or defence of claims (right to restrict processing).

Finally, you have the option to exercise your right to data portability, meaning to receive personal data in a structured, commonly used and machine-readable format and to pass them on to another data controller without being prevented from doing so by the controller to whom you have provided the data to, in the cases provided for by law (right to data portability). Similarly, where the processing of your data is based on your consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing prior to the withdrawal.

You have the right to object to the processing of your data, at any time, on grounds relating to your individual situation, where it is based on the legitimate interest of Agropharm® or a third party and, in particular, where it is intended for direct marketing purposes. In this case, our company will terminate such processing, unless we can demonstrate legitimate grounds for continuing the processing.

You should not forget that you have the right to file a complaint with the Spanish Data Protection Agency, particularly if you are not satisfied that your rights have been respected.

4. Recipients of your personal data

Our company may share your personal data with third parties in the following circumstances:

In the event of non-payment or suspicious transactions detected by the Customer, the company owning Newlite® may transfer the Customer’s personal data to the Authorities and external legal services of the company.

To the following categories of service providers that Agropharm® requires in order to handle customer orders: service providers for authentication and access management, marketing (including cloud marketing), web analytics, payment processing, digitalisation and deletion of information and home delivery.

5. Storage of your personal data

We will store your personal data for 24 months after your order has been delivered, should you request certain information that may require accessing the personal data processed in the context of your order. Once this period has expired, your personal data will be duly cancelled, meaning blocked for the limitation period of the liabilities arising from the processing and finally deleted.

6. Servers and International Data Transfers

The company that owns the Agropharm® brand will store and process the customer’s personal data on computer servers located in Spain, benefiting from the protection of the standard clauses adopted by the European Commission and the Spanish Data Protection Agency.

Additionally, some of the third-party providers to whom we will transfer your cookie identifiers (only if you have given your prior consent) may be located in countries that do not offer the same level of protection in terms of personal data as Spain. In both these cases, we inform you that appropriate safeguards will be put in place to ensure that personal data are, at all times, properly safeguarded regardless of the country concerned. We will therefore ensure that the entity receiving the data has adhered to the Privacy Shield scheme agreed between the European Commission and the Government of the United States; and/or has subscribed to the standard clauses adopted by the European Commission and/or has adopted binding corporate rules and/or through any other admitted mechanism, and/or, where appropriate, will proceed to obtain the corresponding authorisation from the Director of the Spanish Data Protection Agency.

7. Data Protection Officer

If you wish, you can contact our data protection officer at the following address: Agropharm® Data Protection Officer, C/ Los Alfareros, 70, 14540, La Rambla, Córdoba, Spain or the email address info@agropharm.com .